PAYMENT POLICY

Package Price (Person)

Deposit Amount (Person)

RM 3,499 and below

RM 500

Above RM 3,500

RM 1,000*

Table 1: Deposit amount per person

 *Deposit for a package above RM3,500 can be paid twice. First deposit within 24 hours of receiving quotation. Subsequent deposit (RM500) is paid a month after first deposit.

Deposit is made LESS than 45 days before departure

  1. Deposit fee need to be paid within 24 hours after receiving quotation to confirm the booking. The deposit amount are as per table 1.
  2. Customer has to settle the remaining outstanding amount stated in the invoice immediately. Tria Travel & Tours has the full right to cancel the booking if the payment is not made within the specified time

Deposit is made between 45 to 75 days before departure

  1. Deposit fee need to be paid within 24 hours after receiving quotation to confirm the booking. The deposit amount are as per table 1.
  2. The final payment should be made no less than 45 days before departure. Tria Travel & Tours has the full right to cancel the booking if the payment is not made within the specified time.

Deposit is made MORE than 75 days before departure

  1. Deposit fee need to be paid within 24 hours after receiving quotation to confirm the booking. The deposit amount are as per table 1.
  2. If the booking is paid before 15th day in calendar month, the first instalment would be due on 26th day in the same calendar month.
  3. The instalment amount is computed as the Total Package Amount (as per invoice) less initial deposit fee paid divided the amount of month allowed.
  4. Customer will receive the instalment payment schedule from Tria Travel & Tours within 24 hours after completing their initial deposit.
  5. The final instalment should be made no less than 45 days before departure. Tria Travel & Tours has the full right to cancel the booking if the payment is not made within the specified time.
  6. The customer is responsible in complying with the with the instalment plan as outlined in paragraph 1 – 6. 

Payment Schedule Summary

Days before depature

Initial deposit (Per Person)

Installment Amount (RM)

Final Payment

 

< 45 days

RM 500*

Rm 1,000*

Within 24 hours after booking confirmation

45 – 75 days

RM 500*

Rm 1,000*

No less than 45 days before depature

> 75 days

RM 500*

Rm 1,000*

Outstanding amount devided by month remaining**

No less than 45 days before depature

Table 2: Payment Schedule

*Refer table 1

** Outstanding amount: Full Package Price – Deposit Amount Paid

Cancelation Policy

  1. Any cancelled booking is bound with the cancellation policy and the amount refunded are summarized in table 5.
  2. Amount refunded (if any) will credited into the customer bank account within 2 working days after the trip cancellation request is accepted.

Days before Depature

Initial Deposit Refund

Subsequent Payment Refund

< 45 days

0%

0%

45 – 90 days

0%

0%

> 90 days

0%

100%

Table 4: Cancelation Policy

Example: If the customer had already paid RM1,000 initial deposit out of RM2,997, and cancel the booking 60 days before departure, the amount that would be refunded would be RM500 (50% of amount already paid).

 

 

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